Screencast: Switchvox – how to record a sound for an IVR Log in as an administrator with privileges Go to Tools > Sound Manager In the Create drop-down menu select Sound and click Go Name the sound Optionally type or paste what the sound will say (this does not affect the
As technologists, we get asked all the time “What do you use in your office?” This series takes a look at the equipment and technology we use ourselves to do business at Chromis Technology. This week we look at our headsets. This technology gives me freedom. And with the optional
Chances are, if you are running a business and have a phone system, you have an IVR IVR stands for Interactive Voice Response. Here is part of wikipedia’s defniniton of IVR In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or
Aristotle said “I count him braver who overcomes his desires than him who conquers his enemies; for the hardest victory is over self.” How true. One of our main points of focus at Chromis is that great communications is vital to healthy relationship. But great communication is difficult if I
[](http://res.cloudinary.com/chromis-com/image/upload/v1472669937/ciscoSG300_zlroyj.jpg)A Screen Shot of the Cisco SG300-28P interface. As technologists, we get asked all the time “What do you use