Recently I was asked by a new Switchvox customer if they could set up their phone to have it ring in different ways depending on the type of call.  “It’s something our old system did” they said. [![Screen Shot 2014-01-29 at 10.36.11 AM](http://res.cloudinary.com/

One of the most important things in the business world today is data. Whether it’s customer data, sales data, employee data, whatever is important to you. A loss of critical data due to a failure in equipment can be crippling to any business. The data on your phone system

Follow these steps for a smooth update… If you have any experience working with Switchvox you already know that it has a handy page for updating to new Switchvox versions. For those not familiar, log in as an administrator and go to Machine Admin > Updates in pre-5.x versions or

I am frequently asked “How do I set up a phone using Switchvox that does not have a voicemail box?” This is a really easy process if you know where to go. When creating an extension, the “Permissions” tab is where you enable and disable individual features for that specific