Digium has released three updated Switchvox Appliances, the AA65, AA305, and the AA355. The new appliances replace the older AA60, AA300, and AA350 appliances. The updated versions each feature a new front-mounted LCD control panel, making it easy to setup and manage your system. Also, the AA65 features a new
Jabra released a sneak peek at their new line of headsets today. Having seen an early beta version about 6 months ago, I’m surprised it didn’t take them a little longer to get them to market. Check it out at: http://www.jabra.com/teaser/ You can even
Chromis has successfully installed Switchvox SMB for small and medium sized call centers. Switchvox includes features for call centers such as queues, agents, and reporting. Following is a brief tour of several reports that are useful to understand the current and historical queue health. Most of these reports require that
If you’re like us, you’re using a Mac. If you’re also like us, you’ve already upgraded your Intel based Mac to OS X Snow Leopard. Being the Asterisk guys we are, we also use CounterPath’s eyeBeam softphone client, so here’s what you need to
We’ve waited long enough, and the day has finally arrived; Announced this morning at IT Expo West in Los Angeles: Skype for Asterisk is here! From the official Press Release: “Digium, the Asterisk Company, and Skype today announced the general availability of Skype for Asterisk. Skype for Asterisk software