The Awards Were Hung In The Lobby, With Care...

Hey Digium thanks for helping us decorate our office! Chromis has been collecting these awards for the past three years. They used to clutter up our conference room but now they’re all in one place, displayed proudly in our lobby. It’s not just our mom’s who think

Don't underestimate the power of on-hold messaging

Earlier this week I ran across what can only be described as possibly the worlds worst on-hold messaging I’ve ever heard. It belongs to E‑ZPass Group, an electronic toll-collection system used on most tolled roads, bridges, and tunnels throughout the United States. Is this the worst hold music

Is Switchvox vulnerable to Heartbleed?

Heartbleed is a recently discovered hole in the security software used by most major websites – everyone from Amazon to Yahoo to eBay – that may have allowed hackers to access consumers’ passwords or credit card information. Websites are now scrambling to fix this bug. So how does this impact Switchvox users?

Chromis Awarded Digium's Circle of Excellence Award

Chromis Technology, a leading provider of voice, video, and networking technology in Tempe, AZ, today announced it has been awarded a 2014 Digium Pinnacle Partner award for the second consecutive year in the category of Pinnacle Circle of Excellence. These Pinnacle Partner awards are presented annually to leading Digium partners

Security Alert: NTP Attacks Are On The Rise

Recently hackers have been exploiting a hole in the default Linux NTP (Network Time Server) to perform denial of service attacks. Your PBX or other internal servers use this service to display the correct time on your phones or other devices. You are susceptible to this attack if you have

Switchvox Roundup: Ring Rules

Recently I was asked by a new Switchvox customer if they could set up their phone to have it ring in different ways depending on the type of call.  “It’s something our old system did” they said. [![Screen Shot 2014-01-29 at 10.36.11 AM](http://res.cloudinary.com/

Net neutrality: What does this mean for the future of VoIP?

Net Neutrality is the principle that Internet service providers and governments should treat all data on the Internet equally, not discriminating or charging differentially by user, content, site, platform, application, type of attached equipment, and modes of communication. (Source.) And that’s the way traffic flows across the internet today.

New Year's Resolution: Wake Up Early

A few months back Jonathan Rusk wrote a blog entry called: Mind Over Mattress. I didn’t give it much thought at the time, but now that 2014 is here and people are trying out their new resolutions it seems worth revisiting. Robin Sharma‘s video “How to Wake Up

Happy Holidays from Chromis Technology!

Billy Chia, Product Marketing Manager at Digium, used Asterisk and the API programming capabilities on his Digium D70 telephone to make this fun video. Happy Holidays! Just a reminder that the Chromis Technology office will have the following limited hours and closings: December 23rd: Limited hours – Open from 8 am

"Internet of Things" A Security Threat

According to the non-profit Information Security Forum, the top six information security threats in 2014 are: * BYOD (Bring Your Own Device) * Data Privacy in the Cloud * Brand Reputational Damage * Privacy and Regulation * Cybercrime * Internet of Things The term “Internet of Things” is a relatively new phenomenon that we’re still

Sign Of The Times

Photo credit: Tony Landa We live in an increasingly complex world. Technology is ever evolving. This is nothing new. Companies who used to be “analog” are now required to “go digital”. Take the sign company pictured above, this photo

Top 4 Reasons We Love Digium's Switchvox

**There are lots of reasons to love Digium Switchvox. ** Here’s our top 4! 1. **Digium harnesses the power of open-source Asterisk! **Digium is the creator, primary developer and sponsor of Asterisk… Switchvox is the award-winning, UC Solution built on the power of Asterisk with thousands of installations worldwide. Basically

Microsoft Integration With Switchvox

Digium is always releasing new Switchvox PBX software addons that make using the product a delight. The newest option, Notifier v6, will make users who live and die by Microsoft products very happy. Easily place a call to one of your Microsoft Outlook contacts from Notifier’s dialer or see

BYOD Profiles Revealed In New Study

It’s been called “A disaster waiting to happen” or even “A Way to Put an End to IT Communism“. But whatever your position or whatever you call it, the Bring Your Own Device (BYOD) phenomenon has been sweeping the workplace. A recent CompTIA survey of 700 office workers gives

Switchvox sound sweet but not sold on a server?

Digium Switchvox is an awesome telephone system with tons of features. But what if you don’t want to own and maintain your own hardware? Or what if you have a lot of remote employees? Enter Digium Switchvox Cloud. It is the same Switchvox but hosted in a secure cloud

What do you use? Cisco WAP121 Wireless Access Point

As technologists, we get asked all the time “What do you use in your office?” This series takes a look at the equipment and technology we use ourselves to do business at Chromis Technology. This week we look at our Wireless Access Point technology. The Cisco WAP121 is simple to

Switchvox Click To Dial Options

Need click to dial from a web browser? You may remember that you can use Digium’s Firedialer for Firefox which dials any phone number displayed in a web page, dial recently called numbers, as well as highlight phone numbers on a web page you’re navigating. A tool I’

Backup Switchvox With Automatic Backups

One of the most important things in the business world today is data. Whether it’s customer data, sales data, employee data, whatever is important to you. A loss of critical data due to a failure in equipment can be crippling to any business. The data on your phone system

Record Your Holiday Greetings & Hold Music Now!

Fall is here! Which only means one thing: The Holidays are right around the corner! Chromis Technology has teamed up with a group of recording studio experts to provide you and your customers a more pleasurable telephone experience. Maximize your marketing message this holiday season (or anytime) with custom IVR

What do you use?: Cisco ISA570 Firewall/Security Appliance

As technologists, we get asked all the time “What do you use in your office?” This series takes a look at the equipment and technology we use ourselves to do business at Chromis Technology. This week we look at our Firewall technology. The Cisco ISA570 is an all-in-one internet access

How To Record A Sound For An IVR In Switchvox

Screencast: Switchvox – how to record a sound for an IVR Log in as an administrator with privileges Go to Tools > Sound Manager In the Create drop-down menu select Sound and click Go Name the sound Optionally type or paste what the sound will say (this does not affect the behavior

What do you use?: Jabra PRO 920 Headset

As technologists, we get asked all the time “What do you use in your office?” This series takes a look at the equipment and technology we use ourselves to do business at Chromis Technology. This week we look at our headsets. This technology gives me freedom. And with the optional

A Missed Marketing Opportunity Your IVR

Chances are, if you are running a business and have a phone system, you have an IVR IVR stands for Interactive Voice Response. Here is part of wikipedia’s defniniton of IVR In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or

Mind Over Mattress

Aristotle said “I count him braver who overcomes his desires than him who conquers his enemies; for the hardest victory is over self.” How true. One of our main points of focus at Chromis is that great communications is vital to healthy relationship. But great communication is difficult if I

What do you use?: Cisco SG300-28P Gigabit Switch

[](http://res.cloudinary.com/chromis-com/image/upload/v1472669937/ciscoSG300_zlroyj.jpg)A Screen Shot of the Cisco SG300-28P interface. As technologists, we get asked all the time “What do you use