Configuration of hardware independent faxing

How to configure hardware independent faxing using HylaFAX and IAXModem is well documented for Asterisk and trixbox, but not for Switchvox, so Chromis customer Jill Rouleau from Liberty Distribution created a Switchvox-specific walk-through. Jill used Debian 5.0, HylaFAX, IAXModem, a Xen virtual machine, and Switchvox. Read on for Jill’

Bria softphone for iPhone

CounterPath released their softphone, Bria, for the Apple iPhone, iPod Touch, or iPad. The app costs $3.99 and supports the SIP protocol. Chromis is testing Bria connected to our Digium Switchvox server. Bria allows you to user your iPhone to make and receive calls as an extension on your

Configuring Mac OS X for Switchvox Faxing

The Digium Switchvox User Manual contains general information for setting up your computer for outbound faxing. The User Manual gives detailed instructions for Microsoft Windows but not for Apple Mac OS X nor Linux. Outbound faxing with Switchvox is as easy as setting up a network printer but it turns

Panasonic Introduces DECT Wireless SIP Handsets

[](https://www.chromis.com/store/show/KX-TPA50B04)Panasonic KX-TPA50 Panasonic recently introduced a couple of new DECT 6.0 Wireless SIP products that I’ve been able to play with for the past few weeks before they

Upgrade your Asterisk to Switchvox and $ave!

Does your company have an Asterisk telephone system? Ask yourself this, how valuable would professional support, improved performance, and enhanced features be to your company? Would you like to make a move without having to switch out all your phones or Digium TDM cards?  Chromis Technology, a leading Digium Select

Chromis Technology Earns Digium Integration Partner Certifications

– -.--.- Chromis Technology is pleased to be one of the first Digium Resellers to be both a Certified Switchvox Partner and also a Certified Asterisk Integration

Polycom Introduces SoundStation IP 5000 Conference Phone

This morning at VoiceCon Orlando, Polycom introduced a phone that I’ve had the pleasure of beta testing for the past few weeks, the SoundStation IP 5000 Conference Phone. After I was done with my analysis, I gave it to a good customer of mine to check it out and

Digium Announces AstriCon 2010 Details

Digium announced the details of their annual AstriCon Event, the official conference for Asterisk. For the past three years it has been held in Phoenix. This year the East Coast will play host. The seventh iteration will be held on October 26-28, 2010, at the Gaylord National Resort and Convention

Enter to Win an Extreme Phone Makeover from Digium, Polycom, and Chromis Technology

Is your phone system driving you crazy? Do you wish you had a more effective communications solution for your business? Digium and Polycom are looking for companies that have had it up to here with their key systems and PBXs! Tell them your story by clicking here and you could

Important Tests For Measuring VoIP Quality

You say you have been living under a rock and you are not familiar with broadband Speed Testing? Allow me to explain… Speed Testing is a important tool for measuring bandwidth speeds. This is especially important when preparing for a VoIP migration, or any other broadband dependent application… My preferred

Polycom and Switchvox Phone Feature Packs, Let's Talk Compatibility

New to Switchvox version 4.5, Phone Feature Packs give you the ability to easily setup your Polycom IP phones to work seamlessly with your Switchvox PBX. They also deliver many of the Switchvox Applications right to your handset, such as recording a call, browsing your voicemail, picking up parked

Switchvox VoIP Security

Security is always a concern when installing any new devices on a network, and Switchvox certainly is no exception. We frequently get asked about what steps Digium has taken to ensure security on their Switchvox SMB appliances. Chromis Technology addresses four main concerns that our customers ask us about: 1)

Digium Releases Switchvox SMB 4.5

Switchvox SMB 4.5 (Release number 21669) has been announced today by Digium at IT Expo East in Miami. The new version is available for immediate download. Go to ‘Machine Admin > Upgrades‘ to upgrade your SMB server. The new version contains the following enhancements: ** ** Phone Feature Packs – In this release,

Buy a GN 9330E headset, get a FREE Polycom EHS cable!

Chromis Technology has partnered with Polycom and Jabra to offer a FREE Polycom EHS cable with every GN 9330E headset purchased. Buy one for everyone in the office, get a FREE EHS cable with each headset! There is no limit to how many you can get, and no rebate forms

Polycom Releases a new entry level phone: Introducing the SoundPoint IP 335

Polycom introduced another phone to round out their entry-level line up this past weekend: The SoundPoint IP 335. I’ve been beta testing this phone for the past 6 weeks and have put it through the paces. And now that it’s been formally introduced, I can tell you my

Voice Over the Grand Canyon: A Switchvox Case Study

Grand Canyon Resort Corp (GCR) is the company that oversees Grand Canyon West. Grand Canyon West comprises the Western part of the Grand Canyon in Arizona and is contained within the Hualapai Nation. GCR chose Chromis Technology to install Digium’s Turnkey Asterisk PBX, Switchvox SMB, to create a VoIP

dCAP: The nitty gritty...

Our resident Digium Certified Asterisk Professional (dCAP), Jonathan Rusk, was asked about the certification process in the wake of Astricon. I thought his response was too detailed and too good not to publish as its own entry. So if you’ve ever wondered what the dCAP is all about, here

Chromis Technology: dCAP Certified

Need a Digium-Certified Asterisk Professional (dCAP) in Phoenix? Call Chromis Technology and speak to the newest dCAP engineer: Congratulations to our own Jonathan Rusk for passing the Digium dCAP test last week. The dCAP test consists of a 150 question written exam concerning Asterisk and Asterisk-related technology, and a hands-on

New from Jabra: The Go 6470 & The Pro 9470

Last week I told you about Jabra giving you a sneak peek into the future… Well Cory Andrews over at VoIP Supply gives us the first look at the Jabra 6470, a multiuse headset for your mobile (cell), desk (such as Polycom) and softphone (such as eyeBeam). You can seamlessly

Astricon Discount Passes

[](http://www.astricon.net/)Celebrate 10 years of Asterisk at Astricon, October 13-15th in Glendale, AZ. Have you registered yet? If not here are some codes you can use to save some coin! Get a FREE Expo Pass

Digium Releases Updated Switchvox Appliances

Digium has released three updated Switchvox Appliances, the AA65, AA305, and the AA355.  The new appliances replace the older AA60, AA300, and AA350 appliances.  The updated versions each feature a new front-mounted LCD control panel, making it easy to setup and manage your system.  Also, the AA65 features a new

Jabra gives a sneak peak at the future...

Jabra released a sneak peek at their new line of headsets today. Having seen an early beta version about 6 months ago, I’m surprised it didn’t take them a little longer to get them to market. Check it out at: http://www.jabra.com/teaser/ You can even

Switchvox reports for queue status and history

Chromis has successfully installed Switchvox SMB for small and medium sized call centers. Switchvox includes features for call centers such as queues, agents, and reporting. Following is a brief tour of several reports that are useful to understand the current and historical queue health. Most of these reports require that

Mac OS X Snow Leopard and CounterPath's eyeBeam: What you need to know...

If you’re like us, you’re using a Mac. If you’re also like us, you’ve already upgraded your Intel based Mac to OS X Snow Leopard. Being the Asterisk guys we are, we also use CounterPath’s eyeBeam softphone client, so here’s what you need to

Skype for Asterisk is here!

We’ve waited long enough, and the day has finally arrived; Announced this morning at IT Expo West in Los Angeles: Skype for Asterisk is here! From the official Press Release: “Digium, the Asterisk Company, and Skype today announced the general availability of Skype for Asterisk. Skype for Asterisk software