I knew this day would come… To me it seemed inevitable. We’ve talked frequently around our office about the notion that “The Goal of Information Technology is to eliminate Information Technology.” And now it seems that there is concrete data from multiple sources taken over a 15 year period

Follow these steps for a smooth update… If you have any experience working with Switchvox you already know that it has a handy page for updating to new Switchvox versions. For those not familiar, log in as an administrator and go to Machine Admin > Updates in pre-5.x versions or

Chromis Technology is based in Phoenix, Arizona (Tempe if you want to get technical) and to most of our customers (who for the most part, live here too) they understand why we live and work in the desert of the sun. But for those who still don’t get it,

If you need to diagnose an elusive problem in Switchvox you might need to dig through the Advanced Error logs. There can be many pages to the log and you must scroll back one page at a time. Here’s a simple way to jump quickly back in the log.

Chicago – windy with a chance of the cloud Our own Zach Garcia has been in Chicago at the Cloud Partners conference this week.  It will be interesting to hear his overview on the event. Tune into this week’s ChromisCast to hear more.

This just in from Digium! Here’s the word for those of you who have let your subscriptions expire. Digium is offering amnesty for a limited time. There will be no reinstatement fees to bring you back up to date on your expired Switchvox support subscriptions. **But this is only

I’m headed out to Chicago this evening to spend the next few days attending the “Cloud Partners” conference. So stay tuned to the Podcast and blog in the coming days to hear how it went… But it got me reflecting on an experience when a very good customer of

Create a tutorial video – save time, help more customers… Top 3 Reasons I Love Using Screencasts * **Convenience: **So much of business time is spent starring at a computer screen. So, it makes sense, when needing to provide instructions to someone, to provide a video that they can watch at the

One Day Only, Get the Conference Room Phone You Need at the Price You Want! The family of Polycom SoundStation IP conference phones delivers unbeatable clarity and performance for any size room. Don’t settle for a desk phone in your conference room, only conference phones can deliver the audio

I am frequently asked “How do I set up a phone using Switchvox that does not have a voicemail box?” This is a really easy process if you know where to go. When creating an extension, the “Permissions” tab is where you enable and disable individual features for that specific

Here is a quick video tutorial on a great trick for your Digium phones.

Firedialer for Firefox and Switchvox… …a cool tool too often left unused. Ever discover a cool feature on your smart phone you had somehow missed along the way? Firedialer, an add on for Firefox and Switchvox, is one of those tools for your Switchvox PBX. Not only is Firedialer great

Digium recently announced four new Switchvox appliance models available to fit the VoIP system needs of various business sizes. These new appliances replace previous appliance iterations (AA65, AA305, AA355). Refreshed with updated components (Click here for a Switchvox Family of Appliances data sheet) to support current and future feature innovations,

Chromis Technology sells telecommunications: telephone systems, network hardware, voice and data services. Most business today requires telephone, video, and other data communication. Telecommunications is technology, a vehicle for communications. But does it help us communicate better? An irate customer calling a business for support can be soothed or enraged by

Digium recently introduced two additional gateways to its popular line of VoIP gateways – the G400 (Four T1 ports) & the G800 (Eight T1 ports). Engineered for easy configuration and reliable operation, the gateways draw on Digium’s wealth of experience building interconnect hardware. With Asterisk under the hood and a simple,

[tube]https://www.youtube.com/watch?v=9n7rb_Zsk-c[/tube] Here is a video provided by Digium titled “Interactive Voicemail – Digium Phones” Watch above or on the Digium YouTube channel HERE Here is the description Digium provides about the video: This video explains how to retrieve and manage your voicemail

[tube]https://www.youtube.com/watch?v=_dY3nrsfY60[/tube] Here is a video provided by Digium titled “Call Control – Digium Phones” Watch above or on the Digium YouTube channel HERE Here is the description Digium provides about the video: This video demonstrates how to place a call on hold, manage

[tube]https://www.youtube.com/watch?v=Sj3AywlzziY[/tube] Here is a video provided by Digium titled “Placing and Answering Calls – Digium Phones” Watch above or on the Digium YouTube channel HERE Here is the description Digium provides about the video: This video demonstrates how to place calls and answer

[tube]https://www.youtube.com/watch?v=zcuocp01pfM[/tube] Here is a video provided by Digium titled “Contacts App – Digium Phones” Watch above or on the Digium YouTube channel HERE Here is the description Digium provides about the video: This video introduces the contacts app and describes how to find

[tube]https://www.youtube.com/watch?v=nDmhE438VGs[/tube] Here is a video provided by Digium titled “Managing Call Rules – Digium Phones” Watch above or on the Digium YouTube channel HERE Here is the description Digium provides about the video: This video describes how to build custom call rules and

[tube]https://www.youtube.com/watch?v=yMuGMGl4Ww0[/tube] Here is a video provided by Digium titled “Status App – Digium Phones” Watch above or on the Digium YouTube channel HERE Here is the description Digium provides about the video: This video describes the Status Application, how to set your status

[tube]https://www.youtube.com/watch?v=FLyGwkaW8Ug[/tube] Here is a video provided by Digium titled “Apps Overview – Digium Phones” Watch above or on the Digium YouTube channel HERE Here is the description Digium provides about the video: This video describes the concept of “Phone Apps,” how to launch

[tube]https://www.youtube.com/watch?v=sQDKqoTn1uM[/tube] Here is a video provided by Digium titled “Menus and Settings – Digium Phones” Watch above or on the Digium YouTube channel HERE Here is the description Digium provides about the video: This video shows how to access the phone’s menus

[tube]https://www.youtube.com/watch?v=qHvvcdu87ME[/tube] Here is a video provided by Digium titled “Managing Phone Features – Digium Phones” Watch above or on the Digium YouTube channel HERE Here is the description Digium provides about the video: This video covers how to manage Digium phone settings in

[tube]https://www.youtube.com/watch?v=zgUE7iP_yrQ[/tube] Here is a video provided by Digium titled “Interface Overview – Digium Phones” Watch above or on the Digium YouTube channel HERE Here is the description Digium provides about the video: Learn how to use the basic features on your Digium