Originally, a call billed to the called party had to be placed through an operator as a collect call. She had to secure acceptance of the charges at the remote number before manually completing the call. As companies started receiving large numbers of collect calls, this proved time consuming for

It used to be that companies were afraid of using the Internet to carry their voice traffic. But with increased routing throughput, better QoS capabilities, and ISPs increasing their bandwidth speeds, there is only little reason to be concerned. The days have come to start taking advantage of the benefits

You already know the benefits of Switchvox, but if you're also running a VMware environment why not add Switchvox to the mix? Driven by VMware’s disaster recovery capabilities and scalability, Switchvox support for VMware eliminates the need for a dedicated appliance. Upgrade your system today! For more information on

The following settings do not apply to Switchvox's visual voicemail but rather dialing in remotely (or locally via the default VM extension "899"). To dial in remotely simply dial your telephone number and navigate to your extension. (Either call your DID or the main number and enter your extension or

I know this is weird, but I loved telecom giant AT&T as a kid. And without going into too many details, it's probably why I work in Telecom today. My brother and I would play "cars" with our Hot Wheels collection and give ourselves mansions to live in (the

Over the past year Chromis has been changing our Digium Switchvox support to better leverage the Digium Support team. Starting in March of 2016 most organizations on single year plans were upgraded free of charge to either Digium Gold (business hours) or Digium Platinum (24x7) Subscriptions. By the end of

Digium's Asterisk is a free, open source telephone framework to build communications applications. Digium's Switchvox is a commercial, turnkey communication system that is built with Asterisk. Both are proven solutions for elementary, high school, university, and private or public education institutions. How should a school or district choose between Asterisk

Did you know that Chromis Technology does more than just VoIP systems? We also offer Cisco's Meraki suite of Networks Switches, Security Appliances, and Wireless Access Points. The Meraki portfolio of networking devices are centrally managed from the cloud. This feature-rich, easy-to-use cloud architecture enables customers to solve new business

Dear Valued Customers and Partners, Chromis Technology wishes you a wonderful holiday season. We will be closed Friday, December 23rd and Monday, December 26th. We will resume normal operations on Tuesday, December 27th. We will also be closed for the New Year Holiday Friday, December 30th and Monday, January 2nd.

We love being a Digium partner. And not just because we were their Partner of the Year for the past two years running... But because, and I'm quoting myself here, "Digium puts their channel first. They don’t just talk the talk about being a channel driven company, their actions

Sometimes when a new feature is added to a software package, it doesn't get the documentation it deserves. Updating your Rapid Dial Favorites on a Digium Switchvox system running the new version 6.x is one of those features. So here's how you do it: Log in as a user

The human race is extraordinary. We are capable of doing amazing things. I’m writing this from the Regal Princess, a luxury ocean liner that carries 3,560 passengers and 1,346 crew (source). There are passengers from 38 countries onboard. We’re currently in port in the Dominican Republic

Has this ever happened to you? You call someone and they don't pick up, so their voicemail takes over and you hear: Human voice: "Hi, you've reached (insert name here) and I can't take your call right now. Please leave a message after the beep and I'll call you back

As of November 1, 2016, Digium will EOL the D40 and D50 model phones with the following part numbers: 1TELD040LF 1TELD041LF 1TELD050LF 1TELD051LF There is still limited inventory of D40 and D50 phones but once it is depleted there will be no more available. If you need D40 and/or

In observance of Veteran's Day on Friday, November 11th, our office will be closed. America's flag stands strong, firm, and beautiful because of the enormous efforts and innumerable sacrifices made by each one of our veterans. We salute them in honor.

I had the pleasure to be one of 20 people chosen to present at Ignite Phoenix: Music on October 28th. This was the second Ignite event that I've been chosen to speak at and it's always so much fun. So what is it? I can't say it better than the

Why do we dial telephone numbers? Have you ever thought about it? Probably not. It's something that's always been there and most people take them for granted. And telephone numbers all started because of the measles. True story! The very first use of telephone numbers were developed and first used

Who schedules a conference at the end of the month, let alone the end of the quarter? Digium, that's who. Last week was crazy. I'm still playing a little bit of catch-up after being out of the office last week to attend Digium's annual users conference for Asterisk developers, integrators,

Apple removed the headphone jack from the latest iPhone... Oh no! Say it isn't so! I only care a little bit about this news. I do really enjoy a wired connection. Call me old fashioned but I prefer Ethernet copper over wireless. Wired headphones to Bluetooth versions. If I'm going

I have a cruise to the Caribbean in a few weeks. It's the first vacation I've been on in a while. There have been trips but no vacations. Needless to say I'm really looking forward to it. It's the next milestone event in my life. (As long as you don't

Do you know what people charge to do web design these days?!?! Don't get me wrong, I'm all for paying for design work, but when you have a limited budget what's a fella to do? Lots of people turn to Wordpress in times like these. And those people aren't wrong.

I've been using Waze on my daily 20 mile commute for the past few months. And a couple of thoughts right out of the gate... It's not that different from any other Navigational App out there (Google Maps, Apple Maps, your car's own SatNav, etc.). All of them will get

Life is hard sometimes. Sensory overload is real. So how do we deal with it? My answer: I have no clue. But I'm taking steps to try to figure it out for myself. I have always been interested in the concepts of Transcendental Meditation (or TM as we'll call it

I read this article from HuffPost on vision boards a while back. According to the author "Visualization is one of the most powerful mind exercises you can do." So I've finally gotten off my ass and hung up a bulletin board in the office right across from the coffee maker.

We get really excited in our office about new stuff all the time... Cool new Kickstarters. The latest Apple technology. Podcast Interviews with Founders of awesome companies (I highly recommend NPR's "From Scratch" series.) The new Food Truck that shows up in our office parking lot every Tuesday. It really